The Health Information Specialist supports the Orange County Mental Health Clinic. This is a unique role that provides insight to the various program models throughout the agency. The primary responsibility of the Health Information Specialist is to maintain client records and billing systems with a focus on the quality assurance. The ideal candidate will have a high level of organizational and analytical skills, prioritize projects, strong computer and communication skills, and be a positive team member.

Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. Celebrating diversity and creating a culture of inclusion increases creativity, innovation, problem solving, and teamwork. Seneca’s agency-wide DEI Advisory Board, Employee Resource Groups, and Language Practice Groups help our employees provide culturally and linguistically relevant services to the families we serve. For more information on our Diversity, Equity and Inclusion initiative, click here!

Responsibilities

• Create and maintain client records for assigned program(s) according to HIPAA, Seneca, and federal regulations.
• Monitor and track required Medicaid documentation, ensuring accurate completion according to established programmatic, county, and state guidelines.
• Verify Medicaid eligibility monthly and as needed through the state and county systems.
• Conduct Quality Assurance review of all administrative, clinical, and medical documentation to ensure proper and timely completion of documents.
• Validate and process client placement change requests and receive client documentation.
• Communicate with treatment team regarding corrections or necessary changes on mental health documentation, returning items as needed.
• Report current chart status using the most effective tracking tool to communicate with the clinical team about needed/missing/incorrect documentation.
• Create document checklist for Clinical Supervisors to facilitate monthly clinical record review preparation.
• Attend meetings at various locations.
• Responsible for all Mental Health billing using Billing Information Systems for assigned program(s). Includes: client registration, opening/closing client episodes, and accurate service entries/maintenance.
• Investigate and resolve billing inaccuracies and billing related issues.
• Ensure timely submission of invoices for Non-Medicaid clients to appropriate department(s).
• Prepare discharge charts for off-site storage after completing technical and clinical audits.
• Ensure appropriate and timely distribution of Incident Reports.
• Update program attendance and process requests for needed client reports.
• Process Record Requests in compliance with HIPAA rules and Seneca policies and procedures.
• Prepare for county and state audits.
• Provide back up support to Program Assistant(s), including front desk coverage.

Qualifications

• Bachelor’s degree required.
• Excellent organizational, analytical, project management and communication skills.
• Computer literacy with MS Office Suite, including a high level of knowledge with excel.
• Previous experience in comparable position including billing and health records management preferred.
• Valid California driver’s license with a clean driving record. Must be insurable under Seneca’s insurance policy.
• Clearance of TB test, physical exam, fingerprinting and any other mandatory State/Federal requirements.
• Computer literacy with MS Office Suite, including a high level of knowledge with excel.

Schedule

• Monday through Friday, 9am – 5:30pm.

Benefits

• Competitive salary.
• Comprehensive employee benefits package, including medical, dental, vision and chiropractic coverage, as well as partially paid premiums for dependents.
• Employer-paid Employee Assistance Plan (EAP).
• 4 weeks of flexible paid time off.
• We provide a 403b retirement plan.
• Scholarship opportunities, ongoing training, and professional development opportunities.