Department: Domestic Relations Pay Grade: EC09
Bargaining Unit: EC
Hours Per Week: 37.5
Starting Pay Rate: $16.17 Hourly Job Status: Full Time
Location: Erie County Courthouse
Please read the County of Erie Job Application Procedures before applying. Those wishing to apply for this position shall submit a comprehensive County Employment Application stating their qualifications to the Human Resources Department at the Erie County Courthouse, Room 501, Erie, PA 16501.
Employment applications can be accessed online by going to the Erie County Website at https://careers.eriecountypa.gov/job-listings. Click on the job announcement of choice, and click the Apply Now button at the bottom of the page. All submissions are done electronically.
The County of Erie is an equal opportunity employer and complies with the Americans with Disability Act. We do not discriminate because of age, race, color, religion, sex, national origin, or disability. All are encouraged to apply.
All new hires are subject to a criminal background check.
Definition of Class
Interviewing applicants in the Domestic Relations Section, in order for them to secure Support Orders for children and/or spouses.
Duties & Responsibilities
Conducts office interviews with clients and makes decisions on what complaints/petitions should be taken including but not limited to UIFSA or IFSA. Prepares complaints for support, petitions to amend complaints, petitions to set support and petitions to modify, suspend or terminate existing orders for support. Process withdrawals/dismissals if actions for support can no longer be processed. Obtains and updates pertinent information to enter and enforce support orders. Interacts professionally with Judges, other Court Offices locally and statewide and relevant inter-governmental agencies as may be required. Identifies data properly through PACSES electronic interfacing. In conjunction with the Locate Unit, establishes location of absent parents by use of all resources available. Prepares daily statistical reports. Assist with Genetic Testing and other duties when necessary. The above statements reflect the general details considered necessary to describe the principal functions of the job and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.
Knowledge, Skills, & Abilities
Knowledge of the Pennsylvania Rules of Civil Procedures and departmental procedures as it pertains to the filing and receipt of petitions. Interact professionally with the public and clients with empathy and firmness. Working knowledge of computer interfacing including data entry and monitoring data. Defuse volatile situations and work effectively with people to aid them in adjusting to their specific requests. Ability to analyze, interpret and evaluate case records, both computerized and hard copy and take sound courses of action bases on departmental procedures. Good communication skills, especially when dealing with difficult situations or subject matters.
Minimum Requirements & Qualifications
1. Bachelor’s Degree in Social Sciences or related field, OR 5 years of relevant experience in Domestic Relations within Pennsylvania.
Experience dealing with the public. Previous training in interviewing and gathering information while utilizing good communication skills (verbal & written).