Minimum or Preferred Qualifications
Associates degree in an Information Technology, Computer Science or related major is preferred. Preferred: IT specific certificate in related field is desired, such as Cisco CCNA or CheckPoint CCSA or PaloAlto PCCSA. Required: Valid drivers license, Strong technical aptitude/troubleshooting skills. Ability to learn quickly and handle multiple tasks in a fast paced environment. Able to demonstrate and utilize structured organizational concepts. Strong interpersonal and communication skills. Able to demonstrate teamwork across all function areas of IT as well as the health system.
The Network Technician is responsible for the day to day support, monitoring, troubleshooting, and configuration of the network, firewall and telecom infrastructure. Technologies directly supported by the Network Technician include, but are not limited to, Network WAN, LAN, WiFi running Cisco and Extreme technologies; Firewall Technologies such as CheckPoint & Palo Alto; Analog, Digital, VOIP, and carrier telecom environments from Avaya and Cisco.
The Network Technician is a member of the overall IT team across the health systems we manage. As part of the IT team, end user support is critical to the success of the business. The Network Technician will assist with the higher tier support for our end users, it is expected that this position will work very closely with the first and second tier technicians to ensure long term solutions are developed and implemented from an end user network and telecom support perspective. The Network Technician will participate in the on-call schedule of the department.